We find what’s costing you, fix the workflow, and keep it running better.
Most distributors lose margin in small ways that never make it onto a report: shipping services picked wrong, orders retyped by hand, and listings that say out of stock while the warehouse is full. Munitor learns how your operation actually runs, finds where time and margin are being lost, and improves the workflows behind those problems. Then it stays involved, handling routine issues and finding new opportunities to improve.
7 exceptions found overnight. 5 handled automatically. 2 need review.
- EXC-01Shipment quoted above expected costRerouted
- EXC-02Order missing a ship methodFixed
- EXC-03Listing out of stock, warehouse shows 40 unitsCorrected
- EXC-04Marketplace feed stalled for 3 hoursRestarted
- EXC-05Duplicate purchase order detectedMerged
- EXC-06Carrier surcharge spike on two lanesReview
- EXC-07New product arrived with no weightReview
The six hidden problems that cost distributors the most
None of them looks like much on its own, but together they add up to real margin, and somebody in your office is patching them by hand every day.
Expensive shipments
Between the wrong service, the wrong box, and surcharges nobody questions, a few extra dollars a shipment quietly becomes real money at volume.
Order mistakes
When orders arrive by email, PDF, and phone, somebody has to retype them, and every retyped order is another chance for an error.
Inventory mismatches
A channel shows out of stock while the warehouse is full, so sales quietly stop and nobody can say why.
Marketplace problems
A feed breaks or a listing dies on Amazon or Walmart, then sits broken for weeks before anyone notices.
Repetitive reporting
Somebody rebuilds the same spreadsheet every week from three different systems.
One person holding it together
Someone in your office is the glue between email, QuickBooks, and the marketplaces, and when that person is out, things start to break.
We start with one problem and prove it pays for itself
Find what’s costing you
It starts with a free review of your own data, whether that is shipping history, orders, or product records. You get back a one page report that puts a real number on the problem, and if there is not enough money there to justify changing anything, we tell you that too.
Improve the workflow
Then we build one focused fix with a measurable result. Munitor connects to the tools you already run, so nothing gets ripped out and nobody has to relearn their job. Once the value is proven, we expand into other areas if it makes sense.
Keep it running better
Once a workflow is improved, the system stays on it. Exceptions get caught overnight, most of them get handled automatically, and a short morning report covers the few that need a human. It also keeps looking for the next improvement worth making.
Automation and AI do the watching behind the scenes, but what you see is simpler than that: money saved, less retyping, and a report you can read in a minute.
What this looked like for a multichannel coffee importer
This is delivered, paid work for a New Jersey importer that roasts, packs, and ships about 1,200 orders a month, and it runs in production today.
In avoidable shipping cost, found in their own postage history. It works out to $3.08 a shipment, measured across 29 weight and zone cells.
Of orders boxed and routed by rules with no human touch, across ten consecutive clean reporting days.
Product records cleaned up, covering weights, tags, and duplicates, with a daily check that stops new bad ones at the door.
Their chronic false out of stock listings turned out to be the inventory system quietly pushing zeros to the channel. A nightly monitor now catches that before customers see it.
What the system actually does for you
There is no rip and replace here. Munitor connects to the systems you already use and works from the data they already produce.
- Flags expensive shipments before the pattern gets costly
- Catches order exceptions before they ship wrong
- Watches inventory across channels and flags disagreements
- Surfaces marketplace problems: dead listings, broken feeds, stuck orders
- Pulls your numbers into one dashboard instead of five logins
- Alerts a person when something genuinely needs a human
Start with the free review
Send 90 days of shipping history and get back a one page report: your average postage cost, cost by service, weight and zone, where a cheaper equivalent service was available, repeated surcharges, and the estimated monthly opportunity, with three specific changes worth investigating.
- No customer names, no addresses, no credentials, no system access.
- Free, and you keep the report either way.
- If there is not enough money there to justify a project, the report says so.
You deal with Jake, the founder, from start to finish. Each review is a few hours of real analysis, so we only take on a few at a time.